Meet Our Team.
At VerifyTreatment, we are more than just the best verification of benefits platform—we’re your dedicated partner. We continuously innovate to stay ahead, providing unmatched customer support and training. With deep industry expertise and a focus on your satisfaction, we’re committed to helping you provide the best patient care while growing your revenue.
CEO and Founder
Mark Gerhardt
Mark, the founder and CEO of VerifyTX, started the company after recognizing a major pain point while running an addiction treatment center: the challenge of quickly verifying insurance benefits. In the fast-paced world of addiction treatment, every moment counts, and waiting for insurance verification could mean losing the opportunity to help someone in need. Driven to solve this problem, Mark created VerifyTX, a platform that provides almost instant insurance verification, helping treatment centers admit patients faster and more efficiently. He aims to expand VerifyTX, ensuring it becomes an essential tool for healthcare providers nationwide.
Chief Strategy Officer
Trent McCallson
With over 30 years of experience, Trent McCallson is a true healthcare innovator who has been at the forefront of significant advancements in the industry. From introducing portable software and SaaS solutions to telehealth and AI, Trent has consistently led the charge in bringing cutting-edge technology to healthcare. His deep understanding of patient care and front and back office operations has allowed him to develop practical solutions that benefit everyone involved—from patients to providers. Trent is driven by a commitment to delivering value across the healthcare system.
Jordan Sheffield
Senior Account Executive
Jordan is a dedicated advocate for behavioral health and is passionate about improving sales strategies and business processes. With a focus on helping businesses, particularly in healthcare, Jordan believes that streamlining operations is a way to positively impact more people indirectly. A strong leader, both personally and professionally, Jordan is committed to making a difference in the world by doing good business and serving a higher purpose.
Melanie Hernadez
Customer Success Supervisor
For 11+ years, Melanie has been dedicated to helping clients access quality mental health care, with a special focus on grief, loss, and substance abuse. With expertise in healthcare, community outreach, patient advocacy, and leadership development, Melanie is passionate about making a positive impact in the lives of others.
JoAnn Kelly
Business Development Consultant
JoAnn has a strong background in the mental health and substance abuse industry, with expertise in billing, coding, facility credentialing, and contracting. She is passionate about team education and public speaking, always striving to make a positive impact. With a solid foundation in accounting, JoAnn also holds an Associate of Arts in Biblical Studies from Liberty University, blending her professional skills with her personal values.
Business Development Consultant
Bart is an experienced Business Development Representative with a strong background in the behavioral healthcare industry. He excels in public speaking, leadership, customer service, and organization. As a Certified Addictions Professional and a graduate of Florida State University with a Bachelor’s in Social Sciences, Bart is dedicated to making a meaningful impact in the field and helping others through his work.
Nicole Staples
Customer Success Representative
Nicole Staples
Nicole is a versatile healthcare professional with a Bachelor’s degree in Health Administration and a solid background in managing healthcare systems and operations. Her experience spans healthcare management, compliance, and regulations, making her adept at navigating complex healthcare environments. In addition to her administrative expertise, Nicole holds certifications in Functional Nutrition and Personal Training, giving her a well-rounded perspective on health and wellness. She is committed to using her skills to improve healthcare settings and ensure effective, patient-centered care.
Samantha Gobert
Brand Evangelist
Samantha Gobert
Samantha is a dynamic marketing professional dedicated to making a difference in the behavioral health industry through her work at VerifyTreatment. With a strong background in digital marketing and brand advocacy, she helps elevate the platform’s presence by fostering authentic connections with treatment centers and healthcare providers. Her expertise in content creation and community engagement ensures that VerifyTreatment’s value is communicated effectively, helping centers streamline operations and improve patient care. Samantha’s focus on building trust and driving awareness positions VerifyTreatment as a key resource in the healthcare landscape.
