Frequently Asked Questions
Frequently Asked Questions
Great question. The legacy methods are limited, meaning…
1) limited information – limited number of carriers accessible electronically & limited or inaccuracy information
Our Solution: We access 500+ insurance company databases, and provide the most comprehensive electronic VOB on the market.
2) limited mobility – We have an app for smart phone, so you can verify benefits from anywhere
3) limited functionality – VerifyTX is easy-to-use, easy-to-understand, AND we automate the re-verification, which can take days to accomplish
We check the major insurance carriers (Aetna, BCBS, Cigna, Humana, United), as well as UMR, Oxford, Meridian, Molina, OptimaHealth, Priority Health, Medical Mutual, Preferred One, Qualcare, Amerihealth, UPMC, GHI, Core Source, GEHA, Healthsmart, Harvard Pilgrim, Health Alliance, Health Net, and more!
If VerifyTX does not provide all of the required information, use it for nights/weekend VOBs, mobile access, re-verification, and insurance carriers you can’t check using you’re current methods.
We tie in directly with the insurance companies. You input the information, VerifyTX calls out to the insurance company and the insurance provides the result. The data provided is directly from the insurance companies’ database.
Key benefit information. Policy status, policy type, deductible/out of pocket amount, met, and remaining, co-insurance, co-pays, plan name, payer notes.
Given the sensitive nature of our business, we take HIPAA compliance and security very seriously. VerifyTX was designed with SSL 128-bit encryption. Your data is treated with bank-like security; encrypted at all times and regularly backed up. By using the service, all users agree to our business associate agreement.
Account creation takes a few moments, and training is almost non-existent. Contact us to set up your account.
Yes, absolutely! Every person that calls your center for help matters, and it’s very important to make decisions fast. Let us show you how you can admit more clients, faster and easier.
Yes, you can access your NPI here – https://npiregistry.cms.hhs.gov/
Yes; VerifyTX is able to check ACA policies.
We provide the information the insurance company provides to us. We are always open to your feedback, contact us at firstname.lastname@example.org.
Sometimes verifications fail to get a result. If this happens, double check to make sure all of information has been entered correctly and the information is accurate. You only use credits for successful transactions. We are here to help. Contact us at email@example.com.
We are the leading provider of electronic verification of benefits; tested by 40 centers across the USA to build the most advanced VOB platform on the market.