Verify benefits while the caller is still on the line

When someone finally reaches out for help, every second counts. VerifyTX gives your admissions team instant clarity on coverage, benefits, and authorization details in under 10 seconds. That means you can keep the momentum going and move the conversation toward care while trust is still being built.

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Trusted by admissions teams at over 4000 behavioral health providers

The Admissions Challenge

Most admissions workflows lose clients between the inquiry and intake. You're already working nights and weekends to keep beds filled, and the process keeps working against you.

Callers hang up when you can't confirm coverage.

You tell them you'll call back in a few hours with benefits. By the time you reach them, they've already talked to three other facilities and picked one that verified on the spot. Your clinical director wants to know why census is down this month. You stayed late Thursday to work the callback list and only reached two people. One already admitted somewhere else. The other stopped answering.

After-hours inquiries sit until morning.

Your website captures forms at 11 p.m. on Saturday when someone is ready to get help. The phone rings Sunday morning but you're not staffed. By Monday at 9 a.m. when your team pulls the weekend inquiries, that person is either admitted somewhere else or back to using. You lost the admit during the exact window when they were motivated to change.

Billing finds out coverage issues too late.

Admissions verified benefits and booked the client. Two weeks into treatment, billing discovers the plan excludes your level of care or the deductible is $6,000 and unmet. Now you're chasing payment, the client is threatening to leave AMA, and billing is asking why admissions didn't catch it. You did your job. The insurance company rep told you benefits were active. Nobody mentioned the carve-out.

How VerifyTreatment Fits Your Workflow

VOB on the First Call

Run eligibility while you're talking to the client. No hold music, no callbacks. You know coverage, copay, deductible, and authorization requirements before the call ends. The system pulls real-time benefits directly from the payer. You book the assessment while the caller is still motivated.

Mobile App for After-Hours Admits

Your night and weekend staff can verify benefits from their phone. No waiting until Monday for the billing department to log in. Tag the clinical team, leave notes about authorization requirements, and hand off a clean record by morning. The client who called Saturday night can start intake Sunday afternoon.

Web Forms That Actually Work

Inquiry forms on your site create a VerifyTX record and auto-verify insurance in the background. When your team logs in Monday morning, benefits are already pulled. No manual data entry. No waiting on hold with Cigna for 40 minutes. You call the client back with real answers.

Client Dashboard That Tracks Everything

See every client, every verification, and your full census in one view. Filter by payer, tag high-risk admits, flag clients who need re-verification before their next authorization period. Your admissions lead can pull up the dashboard Monday morning and see exactly which clients need attention this week.

Payer Alerts at the Moment You Need Them

The system flags plan quirks as soon as you verify. Out-of-network rates, pre-auth requirements, carve-outs for your modality, deductible not met. Your team knows what billing will ask about later because the alert shows up at verification. No surprises two weeks into treatment.

What This Means for Your Team

Book more admissions by confirming coverage before they call the next center.
Stop losing admits to billing surprises after intake
Keep intake moving nights and weekends without waiting for your billing department
Hand billing a clean file with verified benefits already documented
Spend less time on hold with insurance companies and more time actually talking to clients

Why Teams Switch to VerifyTreatment

It's faster than calling the payer.

Calling UnitedHealthcare takes 20 minutes if you're lucky. Thirty-five minutes if you get transferred twice. VerifyTX pulls the same data in under 60 seconds because it connects directly to the payer systems. Your team verifies more clients per shift and stays off hold.

Your billing software wasn't built for admissions.

Most practice management systems run eligibility checks, but they're designed for billing departments who work in batches. They don't help admissions verify on the phone, they don't have mobile apps for after-hours, and they don't surface payer quirks at the moment you need them. VerifyTX was built specifically for intake teams who need answers now.

It catches issues your team can't see on a standard VOB call.

When you call the insurance company, the rep reads you benefits from the same screen you're looking at. They don't always mention the carve-out or the fact that your facility is out of network under this specific plan. VerifyTX flags those details automatically because it cross-references your facility data against the plan rules.

Built for the Way Admissions Actually Works

Saturday morning crisis call:

It’s 7 a.m. A parent calls your facility desperate for help. Your on-call admissions specialist opens the VerifyTX app, checks Aetna benefits in seconds, and confirms treatment availability on the spot. By noon, the bed is filled. Clinical receives the full handoff with coverage and authorization details before the client even walks in. No callbacks. No delays. Just care in motion.

Proactive Clarity Across Sites:

For a multi-site OTP managing over 300 clients, staying ahead of re-authorizations is everything. With VerifyTX, your admissions lead can spot clients 30 days from renewal, loop in billing, and address coverage issues before they become denials. The result: fewer disruptions, steady census, and consistent revenue flow.

Bringing billing in-house:

Your executive team decided to stop outsourcing RCM. Admissions is now responsible for verifying benefits correctly the first time. VerifyTX trains your team in two days, and within a week they're running cleaner VOBs than the vendor ever did. Billing gets better handoffs and denials drop by half.

What Admissions Teams Are Saying

"We went from calling back inquiries the next day to verifying on the spot. Our assessment bookings went up 40% in the first month."

Admissions Director

64-bed residential facility in Florida

"The mobile app changed everything for our weekend team. They're not waiting until Monday to verify benefits. We're filling beds seven days a week now."

VP of Operations

multi-site IOP network

Frequently Asked Questions

Yes. VerifyTX integrates with most major EMR and billing platforms, or it works standalone. Your team logs into VerifyTX to run verifications, and the benefits data syncs back to your system. If you're bringing billing in-house or switching EMRs, VerifyTX keeps working regardless of what changes on the backend.

Most billing platforms run eligibility checks, but they're built for batch processing, not real-time intake. VerifyTX is faster, works on mobile, surfaces payer alerts your billing system doesn't catch, and lets your admissions team verify independently without waiting on billing to check a queue. Teams use both. VerifyTX for intake, your billing system for claims.

Most teams are up and running in under a week. We load your facility data, train your admissions staff in one or two sessions, and you start verifying. There's no complex IT setup. If you can log into a website, you can use VerifyTX.

VerifyTX verifies benefits across all major commercial payers (UnitedHealthcare, Aetna, Cigna, Anthem, etc.) and most Medicaid plans. If a payer has electronic eligibility available, we can verify it. We add new payers regularly based on what our customers need.

Occasionally a plan isn't available for electronic verification. When that happens, VerifyTX flags it and your team can manually call the payer or use your existing process. It's rare, but we don't leave you stuck. Most verifications run electronically with no manual backup needed.

Your admissions team is already overloaded. Stop making them wait on hold.

See how VerifyTX fits your workflow in a 15-minute demo. No sales pitch. Just a real walkthrough of how your team would use it tomorrow.

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VerifyTreatment simplifies insurance verification for behavioral health and healthcare providers nationwide.

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