Search with what the caller knows
Enter a name, date of birth and state. Add the last four of their SSN, a ZIP or address, phone and gender when you have them. They make the biggest difference on Medicare and Medicaid.
Insurance Discovery
Find Every Policy a Patient Has, Even Without the Card
Keep the call moving when someone can't find their card. Search by name, date of birth and state, and VerifyTreatment finds their active primary and secondary coverage across commercial plans, Medicare and Medicaid, then opens a filled-in VOB in one click.
Used by 30,000+ admissions and RCM professionals.
Find Coverage Even When the Patient Can't
People calling about treatment often don't have their card, can't remember their plan, or think they're uninsured. Coverage Discovery gives your team a way to find what they have while they're still on the phone.
Start with a name and birthday
First name, last name, date of birth and state are all you need. Add the last four of their SSN or a ZIP for better results on Medicare and Medicaid.
Find what other tools miss
Coverage Discovery finds active coverage about 65% of the time from partial or no card information. Most discovery tools land between 30 and 40%.
See primary and secondary
Every active policy comes back on one result, commercial, Medicare and Medicaid, each with its own member ID. No more guessing which plan pays first.
Stop writing off self-pay
Re-run patients your team marked self-pay. Coverage that turns up becomes a stay you can bill instead of a write-off.
“The product is lightning fast, and so easy to use. In terms of instant verification, there is nothing faster or more comprehensive in my experience. Highly recommend for billing/admissions departments.”
— Matt Walden, Business Development65%
find rate from partial or no card info (industry: 30 to 40%)
Built for Behavioral Health Admissions and Billing
Every result answers the question your team asks on every call: can we say yes to this patient today? Here's what happens from search to verified benefits.
Every policy, sorted primary and secondary
Each policy comes back with its payer, member ID, group number, subscriber relationship and status. Patients with two plans, like a commercial plan and Medicaid, show both, and you set which pays first.
One click to full benefits
Click VOB on any found policy and the verification form fills in with the patient's details and payer. No retyping member IDs, so you get benefits while they're still on the phone.
Behavioral health carve-outs handled
When the VOB runs, it routes to the payer that actually handles behavioral health, like Aetna to Carelon or UHC to Optum, so the benefits you see are the ones that get paid.
Run it from your own systems
Discovery runs in the web app and through our API, so you can start it from intake forms, your CRM or your EHR. API access is included on every plan, with no separate platform fee.
What your team sees inside Insurance Discovery
Trusted by Healthcare Professionals
We had major knowledge gaps at the front desk. Staff didn’t even understand how to check eligibility or what benefits applied to substance abuse. VerifyTreatment gave us the clarity and structure we needed. It’s helped us clean up basic education, catch errors earlier, and streamline everything.
TEANA ELLERBEDirector of BillingVerifyTx is an essential tool for our reps. Reps can now complete and view verifications directly within Salesforce, significantly improving call flow. The VerifyTx team was absolutely amazing!
LEESA SMITHSalesforce AdministratorWe are a third-party biller and VerifyTX is an excellent eligibility platform. Their customer service is the best around! Highly recommend VerifyTX!
LUKE ALLENDirector Of OperationsFrequently Asked Questions
How does VerifyTreatment find a patient's insurance?
Enter a first name, last name, date of birth and state. Coverage Discovery searches commercial, Medicare and Medicaid payers and returns each active policy with its payer, member ID and status. One click starts a full VOB with those details filled in.
Can it find insurance when the patient doesn't know their plan?
Yes, that's what it's for. You don't need a card or member ID. It finds active coverage about 65% of the time from partial or no card information. Most discovery tools land between 30 and 40%.
Does it find secondary insurance?
Yes. Every active policy comes back on one result, so a patient with a commercial plan and Medicaid, or Medicare and Medicaid, shows both. You set which plan is primary, secondary or tertiary before you verify.
How does it handle Medicare and Medicaid?
Adding the last four of the SSN, a ZIP or address, phone and gender makes the biggest difference for government payers. Some state Medicaid programs, like Medi-Cal, New York and Massachusetts, need a one-time setup, and our team handles it with you.
What does a search cost?
Every plan includes Discovery checks each month, and each search uses one whether or not coverage is found. Additional searches are $3 each. Plans are month to month, with no long-term contract.
Can we run Discovery from our own systems?
Yes. Discovery runs in the web app and through our API, so you can start it from intake forms, your CRM or your EHR. API access is included on every plan, with no separate platform fee.
Get Coverage Details, Right When You Need It
See how our insurance discovery software finds coverage from a name and a birthday, on a demo account, in 15 minutes.